Version 1.0 · Effective 26 July 2026 · Applies to the RideTogether mobile app and ridetogether.io
These Terms govern your use of the Ride Together app and services, operated by RideTogether.io, a company incorporated in Hong Kong ("we", "us", "the Company"). By creating an account you agree to these Terms, our Privacy Policy, and the Assumption of Risk, Release of Liability & Community Guidelines (the "Waiver"), which is incorporated into these Terms and must be accepted separately before you can use the app.
Ride Together is a technology platform that helps cyclists find each other for group rides. We are not a ride organiser, tour operator, coach, or event manager. We do not organise, lead, supervise, or participate in rides; we do not vet users, verify their skill, fitness, equipment, or insurance, or inspect routes. Rides are private arrangements between users. Ride hosts act in their personal capacity and are not our employees or agents.
You must be 18 or older and able to enter a binding contract. You agree to provide accurate information, keep your credentials secure, and accept responsibility for activity on your account. One account per person; no accounts for the benefit of others.
You agree not to: misrepresent your identity, pace, or ability; harass, threaten, or discriminate against other users; use the platform for commercial solicitation without our written consent; post unlawful, infringing, or misleading content; scrape or reverse-engineer the service; or use it for any unlawful purpose. We may remove content and suspend or terminate accounts for breach, with notice where practicable. Nothing in this section limits rights you have under applicable consumer law.
Hosts must describe pace, distance, and route honestly, and confirm this each time they post a ride; comply with local law (including any permits required for large group events — hosts, not the Company, are responsible for these); and must not charge other riders through or off the platform without our written consent. Hosting does not make you our representative. Hosts must acknowledge our Host & Safety Guidelines before posting their first ride.
Your safety obligations, assumption of risk, and our liability position for ride participation are set out in the Waiver. The app is not an emergency service and does not track your movements. It reads your device location only while the app is open — to suggest your home city at setup, to centre a map on you, and to place a meeting point when you ask it to. We do not run background location tracking, do not follow you during a ride, and do not store your coordinates.
You retain ownership of content you post and grant us a non-exclusive, worldwide, royalty-free licence to host and display it for operating and promoting the service. You warrant your content doesn't infringe others' rights. We may remove content that breaches these Terms.
Club Pro is a paid subscription sold through the Apple App Store or Google Play. Billing, renewal, and refunds are handled by that store under its own terms, and subscriptions renew automatically until cancelled in your store account. We do not receive or store your payment card details. Cancelling ends renewal at the close of the current period; it does not refund the period already paid.
To the maximum extent permitted by applicable law: the service is provided "as is"; we do not warrant uninterrupted or error-free operation; and our total liability to you arising out of the service is limited to the greater of the amounts you paid us in the previous 12 months and HK$800. We are not liable for the conduct of users or for anything that happens on a ride, as set out in the Waiver.
Nothing in these Terms excludes or limits: liability that cannot be excluded under applicable law; your non-waivable rights under the Australian Consumer Law (for Australian users, our liability for breach of a consumer guarantee is limited, where permitted by s 64A, to resupply of the services or payment of the cost of resupply); protections under Thailand's Consumer Protection Act B.E. 2522 and Unfair Contract Terms Act B.E. 2540; or rights under Hong Kong's Control of Exemption Clauses Ordinance (Cap. 71). The recreational-services liability position for Australian users is set out in the Waiver.
To the extent permitted by law, you indemnify us against third-party claims arising from your breach of these Terms, your content, or your unlawful, negligent, or wilful acts.
You may delete your account at any time from your profile. We may suspend or terminate your access for breach of these Terms or the Waiver, or discontinue the service with reasonable notice. Sections that by their nature survive (liability, indemnity, governing law) survive termination.
We may update these Terms. We will notify you in the app before a material change takes effect, and continued use after that constitutes acceptance. Changes to the Waiver always require renewed express acceptance.
These Terms are governed by the laws of Hong Kong, and disputes are subject to the non-exclusive jurisdiction of the Hong Kong courts — "non-exclusive" because consumers in Thailand and Australia retain any right under their local law to bring or defend claims in their home courts. Before formal proceedings, we ask that you contact us to try to resolve the issue informally.
If any provision is unenforceable, the remainder stands. Our failure to enforce a right is not a waiver of it. You may not assign these Terms; we may assign them as part of a corporate reorganisation or sale with notice to you.
Contact: tom@ridetogether.io