These guidelines are part of our Community Guidelines. They exist to keep rides safe and honest. Hosts confirm they have read them before posting their first ride.
For ride hosts
Before you post a ride
Describe your pace honestly, in concrete terms: average speed on flat ground (e.g. "25–28 km/h avg"), total distance, and elevation. "Chill ride" means different things to different riders — numbers don't.
State the ride style: no-drop (group waits for everyone) or drop (riders keep up or ride alone). If you don't say, riders will assume no-drop.
Share the route or at least the key roads, so riders can judge traffic and difficulty for themselves.
Cap the group at a size you can actually keep track of. Under 10 is manageable for a solo host; larger groups need a second experienced rider sweeping the back.
Pick a meeting point that's easy to find and safe to gather at, off the roadway.
At the start
Give a 60-second briefing: route, pace, regroup points, hand signals you'll use, and what happens if someone punctures or drops off.
Ask if anyone is new to group riding, and pair them with someone experienced.
Confirm everyone has water, a phone, and a spare tube or repair kit for longer rides.
During and after
Call out hazards (potholes, glass, parked cars, dogs) down the line.
Regroup after climbs, technical sections, and major intersections.
Do a headcount at every regroup. Don't finish the ride until everyone is accounted for.
If someone crashes: stop the group, make the scene safe, call emergency services if in doubt, and don't move a rider with a suspected head, neck, or back injury. Report serious incidents to us in the app.
For all riders
Helmet on, every ride. Mandatory by law in Australia; required for many riders under Thai law — and we require it everywhere regardless.
Bike check before you roll: Air (tyres), Brakes, Chain. Lights if there's any chance of low light.
Carry a phone, some money or a card, ID, and ideally your insurance details. Add an emergency contact in the app — it's shared only with riders on your ride.
Join rides at your real level. Overstating your pace endangers you and forces the group to choose between dropping you and abandoning the ride plan.
No riding under the influence of alcohol or drugs. No aero bars in group rides. Hold your line, don't overlap wheels, and signal before you move.
Respect everyone. Harassment, discrimination, or dangerous riding gets you removed from the platform.
Bangkok specifics
Traffic drives on the left, and motorbikes filter on all sides — check over both shoulders, always.
Heat and humidity are the top danger for visitors: ride early (most Bangkok groups roll 5:30–7:00), drink before you're thirsty, and know the signs of heat exhaustion (dizziness, cramps, no longer sweating — stop immediately).
Check the AQI in the burning season (roughly December–March); consider skipping hard efforts on bad-air days.
Emergency numbers: 191 (police) / 1669 (medical). Popular protected venues like Sky Lane (Suvarnabhumi) have their own registration and helmet rules — say so if your ride uses one.
Sydney specifics
Helmets are legally mandatory, no exceptions, and fines are enforced.
Motorists must give riders 1 m clearance (1.5 m over 60 km/h) — but ride as if they won't.
Front and rear lights are legally required at night and in poor visibility.
Magpie season (roughly August–November): swooping birds are a real crash cause; routes through known nesting areas deserve a mention in the ride description.
Emergency number: 000.
Reporting
Use the report function in the app for dangerous riding, harassment, or dishonest ride descriptions. Reports are reviewed by a person, and repeat or serious offenders are removed. In an emergency, always call local emergency services first — the app is not an emergency service.